SITHGAM001 Provide responsible gambling services (RSG) - Face to Face
This Nationally recognised unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling.
Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.
The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry.
Hospitality venues may operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They may also cover the full range of gaming activities, including operating gaming machines, table games, Keno and lotteries.
Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.
The unit applies equally to frontline operational gambling personnel who operate with a limited level of autonomy and under some supervision and guidance from others. They would operate within predefined organisational procedures, and regulatory authority and industry and organisational codes of conduct.
Operational job roles would include gaming attendant, table game attendant, croupier and multi-skilled food and beverage attendant.
The unit also relates to satisfying the requirements for providing responsible gambling services under state and territory legislation. The terms used to describe this vary across state and territory regulatory bodies and can include Responsible Conduct of Gambling (RCG), Responsible Service of Gaming, or Responsible Service of Gambling (RSG).
Those developing training to support this unit must consult the relevant state and territory gaming licensing authority to determine accreditation arrangements for courses, trainers and assessors.
Under differing state and territory legislation, this is a required certification unit for certain nominated personnel operating in licensed gambling premises.
More information on this course is available on 07 4944 1551.
qldtsol.com/…/F013-Student-Information-Handbook.docx
SITHFAB002 Provide responsible service of alcohol (RSA) - Face to Face
RSA- Responsible Licensees are responsible for ensuring that all staff that serve or supply alcohol have the appropriate certification. Penalties apply for licensees who fail to comply.
The following people must complete RSA training within 30 days of starting employment and maintain a current RSA training course certificate during their employment:
- the licensee (if an individual), unless trained in RMLV
- any staff member of the licensed premises who is involved in the service or supply of liquor at the premises. This includes bartenders, glass collectors, floor staff and room service staff. It does not include people that are trained in RMLV, such as approved managers.
If you need to obtain an RSA Statement of Attainment for the first time, please contact QLD Training Solutions to become certified in Provide responsible service of alcohol. Once obtained, this certification does not expire.
For further information regarding dates and times please contact QLD Training Solutions on 07 4944 1551 during office hours. Monday - Thursday 8 am - 4 pm, Friday 8 am - 3 pm.
SITHFAB002 Provide responsible service of alcohol (RSA) - Online via Teams
RSA- Responsible Licensees are responsible for ensuring that all staff that serve or supply alcohol have the appropriate certification. Penalties apply for licensees who fail to comply.
The following people must complete RSA training within 30 days of starting employment and maintain a current RSA training course certificate during their employment:
- the licensee (if an individual), unless trained in RMLV
- any staff member of the licensed premises who is involved in the service or supply of liquor at the premises. This includes bartenders, glass collectors, floor staff and room service staff. It does not include people that are trained in RMLV, such as approved managers.
If you need to obtain an RSA Statement of Attainment for the first time, please contact QLD Training Solutions to become certified in Provide responsible service of alcohol. Once obtained, this certification does not expire.
For further information regarding dates and times please contact QLD Training Solutions on 07 4944 1551 during office hours. Monday - Thursday 8 am - 4 pm, Friday 8 am - 3 pm.
SITHGAM001 Provide responsible gambling services (RSG) - Online via Teams
This Nationally recognised unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling.
Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.
The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry.
Hospitality venues may operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They may also cover the full range of gaming activities, including operating gaming machines, table games, Keno and lotteries.
Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.
The unit applies equally to frontline operational gambling personnel who operate with a limited level of autonomy and under some supervision and guidance from others. They would operate within predefined organisational procedures, and regulatory authority and industry and organisational codes of conduct.
Operational job roles would include gaming attendant, table game attendant, croupier and multi-skilled food and beverage attendant.
The unit also relates to satisfying the requirements for providing responsible gambling services under state and territory legislation. The terms used to describe this vary across state and territory regulatory bodies and can include Responsible Conduct of Gambling (RCG), Responsible Service of Gaming, or Responsible Service of Gambling (RSG).
Those developing training to support this unit must consult the relevant state and territory gaming licensing authority to determine accreditation arrangements for courses, trainers and assessors.
Under differing state and territory legislation, this is a required certification unit for certain nominated personnel operating in licensed gambling premises.
More information on this course is available on 07 4944 1551.
qldtsol.com/…/F013-Student-Information-Handbook.docx
SITHGAM001 Provide responsible gambling services (RSG) - Face to Face
This Nationally recognised unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling.
Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.
The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry.
Hospitality venues may operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They may also cover the full range of gaming activities, including operating gaming machines, table games, Keno and lotteries.
Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.
The unit applies equally to frontline operational gambling personnel who operate with a limited level of autonomy and under some supervision and guidance from others. They would operate within predefined organisational procedures, and regulatory authority and industry and organisational codes of conduct.
Operational job roles would include gaming attendant, table game attendant, croupier and multi-skilled food and beverage attendant.
The unit also relates to satisfying the requirements for providing responsible gambling services under state and territory legislation. The terms used to describe this vary across state and territory regulatory bodies and can include Responsible Conduct of Gambling (RCG), Responsible Service of Gaming, or Responsible Service of Gambling (RSG).
Those developing training to support this unit must consult the relevant state and territory gaming licensing authority to determine accreditation arrangements for courses, trainers and assessors.
Under differing state and territory legislation, this is a required certification unit for certain nominated personnel operating in licensed gambling premises.
More information on this course is available on 07 4944 1551.
qldtsol.com/…/F013-Student-Information-Handbook.docx
SITHFAB002 Provide responsible service of alcohol (RSA) - Online via Teams
RSA- Responsible Licensees are responsible for ensuring that all staff that serve or supply alcohol have the appropriate certification. Penalties apply for licensees who fail to comply.
The following people must complete RSA training within 30 days of starting employment and maintain a current RSA training course certificate during their employment:
- the licensee (if an individual), unless trained in RMLV
- any staff member of the licensed premises who is involved in the service or supply of liquor at the premises. This includes bartenders, glass collectors, floor staff and room service staff. It does not include people that are trained in RMLV, such as approved managers.
If you need to obtain an RSA Statement of Attainment for the first time, please contact QLD Training Solutions to become certified in Provide responsible service of alcohol. Once obtained, this certification does not expire.
For further information regarding dates and times please contact QLD Training Solutions on 07 4944 1551 during office hours. Monday - Thursday 8 am - 4 pm, Friday 8 am - 3 pm.
SITHFAB002 Provide responsible service of alcohol (RSA) - Face to Face
RSA- Responsible Licensees are responsible for ensuring that all staff that serve or supply alcohol have the appropriate certification. Penalties apply for licensees who fail to comply.
The following people must complete RSA training within 30 days of starting employment and maintain a current RSA training course certificate during their employment:
- the licensee (if an individual), unless trained in RMLV
- any staff member of the licensed premises who is involved in the service or supply of liquor at the premises. This includes bartenders, glass collectors, floor staff and room service staff. It does not include people that are trained in RMLV, such as approved managers.
If you need to obtain an RSA Statement of Attainment for the first time, please contact QLD Training Solutions to become certified in Provide responsible service of alcohol. Once obtained, this certification does not expire.
For further information regarding dates and times please contact QLD Training Solutions on 07 4944 1551 during office hours. Monday - Thursday 8 am - 4 pm, Friday 8 am - 3 pm.
SITXFSA002 Participate in safe food handling - Online via Teams
What is a food safety supervisor?
A food safety supervisor takes a lead role in supervising food safety in a food business. A food safety supervisor must be ‘reasonably available’ at all times the business is operating and: 1. know how to recognise, prevent and alleviate food safety hazards of the food business; 2. have skills and knowledge in matters relating to food safety relevant to the food business; and 3. have the authority to supervise and give directions about matters relating to food safety to persons who handle food in the food business.
Under the Food Act 2006 (the Act), all licensable food businesses in Queensland must have a food safety supervisor. If a food business does not require a licence, it does not require a food safety supervisor. This includes the majority of non-profit organisations and other food businesses only selling packaged food, or low risk foods such as soft drinks or not potentially hazardous biscuits or cakes. The local government for the area where a food business is located can provide guidance on licensing requirements.
The recommended training for food safety supervisors is conducted by Registered Training Organisations (RTOs). Training may be offered face-to-face or online.
For further information- https://www.health.qld.gov.au
The Queensland Department of Health has a variety of fact sheets with detailed information on food safety. These can be accessed at www.health.qld.gov.au. If you have any further questions relating to food safety supervisors, contact the local government for the area in which your food business is located.
For further information regarding dates and times please contact QLD Training Solutions on 07 4944 1551 during office hours Monday - Thursday 8 am - 4 pm, Friday 8 am - 3 pm.
SITSS00051 Food safety supervision skill set - Online via Teams
What is a Food Safety Supervisor?
A food safety supervisor takes a lead role in supervising food safety in a food business. A food safety supervisor must be ‘reasonably available’ at all times the business is operating and: 1. know how to recognise, prevent and alleviate food safety hazards of the food business; 2. have skills and knowledge in matters relating to food safety relevant to the food business; and 3. have the authority to supervise and give directions about matters relating to food safety to persons who handle food in the food business.
Under the Food Act 2006 (the Act), all licensable food businesses in Queensland must have a food safety supervisor. If a food business does not require a licence, it does not require a food safety supervisor. This includes the majority of non-profit organisations and other food businesses only selling packaged food, or low risk foods such as soft drinks or not potentially hazardous biscuits or cakes. The local government for the area where a food business is located can provide guidance on licensing requirements.
The recommended training for food safety supervisors is conducted by Registered Training Organisations (RTOs). Training may be offered face-to-face or online.
For further information- https://www.health.qld.gov.au
The Queensland Department of Health has a variety of fact sheets with detailed information on food safety. These can be accessed at www.health.qld.gov.au. If you have any further questions relating to food safety supervisors, contact the local government for the area in which your food business is located.
For further information regarding dates and times please contact QLD Training Solutions on 07 4944 1551 during office hours. Monday -Thursday 8-4, Friday 8-3.
SITXFSA002 Participate in safe food handling - Face to Face
What is a food safety supervisor?
A food safety supervisor takes a lead role in supervising food safety in a food business. A food safety supervisor must be ‘reasonably available’ at all times the business is operating and: 1. know how to recognise, prevent and alleviate food safety hazards of the food business; 2. have skills and knowledge in matters relating to food safety relevant to the food business; and 3. have the authority to supervise and give directions about matters relating to food safety to persons who handle food in the food business.
Under the Food Act 2006 (the Act), all licensable food businesses in Queensland must have a food safety supervisor. If a food business does not require a licence, it does not require a food safety supervisor. This includes the majority of non-profit organisations and other food businesses only selling packaged food, or low risk foods such as soft drinks or not potentially hazardous biscuits or cakes. The local government for the area where a food business is located can provide guidance on licensing requirements.
The recommended training for food safety supervisors is conducted by Registered Training Organisations (RTOs). Training may be offered face-to-face or online.
For further information- https://www.health.qld.gov.au
The Queensland Department of Health has a variety of fact sheets with detailed information on food safety. These can be accessed at www.health.qld.gov.au. If you have any further questions relating to food safety supervisors, contact the local government for the area in which your food business is located.
For further information regarding dates and times please contact QLD Training Solutions on 07 4944 1551 during office hours Monday - Thursday 8 am - 4 pm, Friday 8 am - 3 pm.